Managed Print Service

We help take the stress out of managing print technology

The world of print technology can be complex and time-consuming, it can be difficult to know which suppliers to work with and who to trust to deliver a reliable service.

Industry-leading brands
 
 

Why choose us.

We'll help you achieve increased security, optimise costs and enhance print controls with a market-leading managed print service.

Trusted by more than 2,000 companies worldwide

Account manager

You’ll receive a personalised experience

 

Our team of specialist print consultants work closely with you to help uncover where inefficient technologies are unnecessarily costing you money.

Your feedback is valuable to us, which is why each customer has a dedicated account manager who will regularly check in to make sure you’re happy with the service. It will be their responsibility to help advise you on your print performance, consult on account enhancements and other ways to improve your infrastructure.

Toner replenishment

You’ll never run out of toner again


Remove printer or copier downtime, as our team of analysts make sure you never run out of toner.

We remove the anxiety around your need to order toner for your printers. We replenish toners and consumables using network alerts that inform our Support Desk - where an order is placed and the toner sent out the same day.

Alerts can be set based on percentage of toner remaining or on projected depletion dates. The sophistication of our toner replenishment system means that you never need to worry about having toner on the shelf.

Technical support

You'll recieve a personalised service


You’re not just another ticket, it’s important to us that you receive a personalised experience.

Our help desk will make you feel like you’re heard and understood. Each member is trained to make sure to support in the most effective way possible. No matter the problem with your printers, our help desk can resolve your issues.

Engineers

Eliminating your photocopier downtime


We work directly with the chosen manufacturers engineers to make sure you receive the highest level of support.

You’ll receive the highest trained engineers, directly sourced from the selected manufacturer. Our team will manage every stage of this process, and if a manufacturers engineer can’t be on-site quick enough then we’ll send one of our in-house engineers to support.

This provides two levels of support, which is how we have achieved such high service support metrics.

Security

We keep your private data secure


More than 60% of businesses suffer data loss due to unsecure printers.

It is vital to your business that you keep personal data safe and secure. With new additions to the data protection act, it is now a legal requirement to protect your customer's personal data.

We can help, every photocopier supplied comes with a robust software solution that keeps this data secure.

Preventative maintenance

Proactive not reactive


We provide a proactive, not reactive solution.

It can be frustrating and costly when a business’s office multifunctional devices stop working. It’s not just that the devices stops employees from printing or scanning but business can stop working altogether. Because of this type of situation, we have designed a bespoke program to ensure up time is maximised and customers receive the highest level of support.

OUR PROCESS

The Landall consultancy process.

Gain a detailed insight into the true cost of your print or photocopier technology.

1

Review

We independently review your business's existing infrastructure, agreements and identify workflow issues.

2

Recommend

Our consultants will advise you on what solution is best recommended, based on your unique environment.

3

Execute

The Project management team then create an installation plan.

4

Manage

We’ll then provide an on-going remote and on-site support service.

5

Monitor

Our system will regularly report on the status and efficiency of your print solution.

6

Optimise

Data from the monitoring stage allows us to create a continuous improvement plan of action.

Environmental

Eco-friendly technology solutions.

Replace your paper consumption

You print one, we’ll plant one.


We're committed to creating a sustainable business, one that replaces the materials we consume. One of our first initiatives is paper replacemenet, with Print Releaf.


Toner recycling

Send less plastic into the ocean or to landfill.


We provide to every customer the opportunity to recycle their toner cartidges, with the purpose to reduce the amount that end up in landfill.


DOWNLOADS

The Ultimate Buyer's Guide to Managed Print Service

Learn about the industry's hidden secrets.

This white paper details key industry insights, helping you understand what to look out for when deciding on a managed print solution.


FAQs

Frequently asked questions

 

What are Managed Print Services?

Many businesses have a fleet of printers, scanners and copier devices that are used daily. Many of these businesses don’t know how much these devices are costing them on a yearly basis and innovation around these products is often neglected. Managed print service, otherwise known as MPS, is a managed service where as much as 30% can be saved on printing costs where the device, toners and other parts are provided in exchange for the customer paying per print made.

What are the benefits of an MPS program?

Cost

The largest benefit that comes from MPS is the amount of money that can be saved by optimising printer efficiency, toner management and better placing devices equipped for the environment they’re in.

Support

Quite often large savings are made when the device stops working, as an MPS service usually comes with a support desk who can guide either an IT professional or someone less technical through the process. The support team can usually log into the device remotely and fix any minor issues – minimising the time the IT team needs to be involved.

Security

With cyber-attacks on the rise, it is vital that every device linked to a network is secure. A recent study by Brother identified that roughly 52% of printers are not secure and are at risk, which is something that a MPS can resolve. Our MPS service also provides a range of software integrations that protect devices, help with monitoring performance, and create better control for users.

Control

While not exclusive to MPS, our managed print service provides the opportunity to integrate software that helps enhance the controls of each device. Services like secure print release, mobile print release and authentication.

How will a MPS program integrate with my current infrastructure?

At Landall, we carry out thorough IT infrastructure audits that allow our consultants to understand what devices would best increase productivity and reduce costs. This audit provides a top-down view of the entire infrastructure, allowing our team to identify areas for improving or replacing.

What types of businesses can benefit from an MPS program?

This is largely dependent on how document intensive your business is, as MPS works best with document intense businesses. Although, Landall have helped many businesses of varying sizes optimise their Managed Print Services.

Blog & news

Under the spotlight

Discover industry leading insights, ways to better equip your team to succeed and resources designed to help you better understand your office technology.

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February 27, 2024

The Complexity of Navigating Production Printer Credit Approvals

Weronika Trybus Marketing Assistant Publish on: 27 February 2024 at 09:19 The Complexity of Navigating Production Printer Credit Approvals How relieving would it be if your new printer lease agreement was approved the first time? I…
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4 Artificial Intelligence Predictions in the Print Industry

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How much money could you save?

We will do all the heavy lifting and identify where there are hidden opportunities to save money, increase productivity and support your team with better support.