One of Guernsey’s most renowned digital printers, offering a full range of finishing capabilities to businesses across the breadth of the island. They provide services such as posters, flyers, letterheads, business cards, invoices, and other printed materials. Their finishing equipment enables them to collate, crease, perforate, number, stitch, perfect bind, glue, foil, trim, drill, and assemble.
The challenges to be addressed
Why we were uniquely positioned or qualified to address this challenge
The expected outcomes
“To find a solution that could handle their volumes at a price point that was agreed to be fair. They wanted to work with a strategic partner who could also assist and offer advice for new niche applications and fresh routes to the market. We are now discussing embellishments and what this might bring into the business.”
How we approached the challenge
Our consultants first collaborated with the customer to thoroughly understand the challenges they were facing. Leveraging their years of industry experience, our team devised a clear solution to help reduce operating costs and increase device uptime through better-managed consumables. We designed a solution that would also involve other businesses to ensure a high level of support for service engineers and technical assistance.
What was the solution
The timeline
Stage One
(1 Week)
Initial engagement, introductions, understand existing workflow and solutions.
Stage Two
(2 Weeks)
Identify suitable solutions that will handle the volume and type of work.
Stage Three
(1 Month)
Print samples production – and quality sign off.
Stage Four
(1 Week)
Present proposal.
Stage Five
(1 Month)
Negotiations, pricing had to be reviewed as budget changed in this period.
Stage Six
(3 Week)
Revised proposal, which met the signed off budget and agreement to proceed.
Stage Seven
(1 Month)
Delivery, installation, and training.
What were the immediate benefits
What were the long-term results
The metrics
Submit support tickets, order toner and access remote support software.
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