Microsoft Teams
Get a phone system designed for Office 365.

Microsoft 365 Business Voice is a modern cloud-based telephony solution that integrates into Office 365. It gives you calling together with chat and meetings in a single app, Microsoft Teams.

  • High customer service support
  • Enterprise-grade phone system
  • Calling plan
  • Built in conference facilities
  • Best In Class

 

Calling, Chat and meetings in a single app

 

Simplify your communications by unifying calling with chat and meetings in Microsoft Teams. Your contacts and calendar are connected across Teams and Outlook. And take collaboration to the next level by using Word, Excel, and PowerPoint within calls and meetings.

Call from anywhere, on any device.

 

Stay connected with a single phone number across your computer, mobile device, and desk phone. Get a consistent experience across devices with the Microsoft Teams app and Teams devices. Make calls and join meetings with one-click.

Features Include

Cloud-hosted SBC

The Session Border Controller is where the magic happens, connecting the outside world into Microsoft Teams. They can be complex to configure and run, though, so just as well we do all that for you!

Keep Your Numbers

Whether you choose to move your lines to us for free UK calls & resilience features or keep with your existing provider, you keep control of your vital inbound numbers, not Microsoft.

Call Analytics

Easy to use web portal to review call statistics and understand what is driving your business. Customisable or pre defined reporting including real time views and optional wallboards.

Teams Setup

We'll help you with the setup on your Microsoft Teams environment too, including help ensuring you've got the right licenses.

Flexible Failover

If your calls can't get through to your endpoints, for whatever reason, we fail them over to mobiles or divert to voicemails in the cloud to ensure business continuity.

Fraud Protection

Protecting your business against any fraudulent attacks by setting pre-arranged thresholds to stop any further calls being made.

Total savings to date

Total savings provided to all managed print services clients over total contract length.

Average savings provided

Average savings provided to contracts with other suppliers on managed print contracts.

Service level response

Average response time to attend calls after client issue raised.